To protect our customers and employees
during this pandemic, some
offices may have lobby restrictions.
Click here for current information..
The Shohola office is currently DRIVE-THRU only.


Coronavirus (COVID-19) Pandemic Information

Click for Office Status

Paycheck Protection Program Loans (5/4/2021)

The Small Business Administration has announced that Paycheck Protection Program funding has been exhausted and that the PPP application portal stopped accepting applications today. Wayne Bank, Bank of the Finger Lakes, and Bank of Cooperstown will continue working with customers that have current PPP loans on loan forgiveness. For more information, please visit

Small Business Administration (SBA) Paycheck Protection Program Additional Information (1/8/2021)

On the evening of January 6, 2021, the U.S. Small Business Administration (SBA) and Treasury issued guidance for the reconstituted Paycheck Protection Program (PPP). For more details, please go to our webpage at

Small Business Administration (SBA) Paycheck Protection Program Reopening (1/1/2021)

At the end of December, 2020, the U.S. Government passed COVID-19 relief legislation that includes additional funding for the Small Business Administration (SBA) Paycheck Protection Program (PPP). Wayne Bank will begin accepting applications as soon as the SBA formalizes any new details for the program, and begins accepting new applications. Please check back here for additional updates as they become available.

SBA PPP Loan Forgiveness Portal Now Accepting Applications (11/6/2020)

Link to full article.

Small Business Administration (SBA) Paycheck Protection Program Loan Forgiveness Portal (10/20/2020)

On behalf of all the employees of Wayne Bank, we sincerely hope that you and your family are doing well and remain healthy during these times of uncertainty. We know many of you are eager to begin the process of applying for SBA Paycheck Protection Program loan forgiveness.

On the evening of October 7, the Small Business Administration and Treasury Department updated the Paycheck Protection Program to address the deferral period extension granted by the PPP Flexibility Act of 2020. The extension allows borrowers to defer payments of principal, interest and fees on PPP loans for 10 months from the date of origination. We will automatically provide this extension to ALL borrowers to allow additional time for the forgiveness process.

Paycheck Protection Program closed August 8, 2020 (8/8/2020)

Link to full article.

Supporting local business- the CARES Act ( Reopened: Additional Information) (4/24/2020)

Link to full article.

Tips to Avoid COVID-19 Related Scams (4/16/2020)

Link to full article.

SBA Suspension of CARES Act Applications (Additional Information) (4/16/2020)

The SBA has announced they are suspending new applications under the CARES Act. At this time we are unable to accept or process any new applications. Any new developments in the program will be updated on this page as information become available.

Supporting local business- the CARES Act (Additional Information) (4/2/2020)

Link to full article.

Supporting local business- the CARES Act (3/31/2020)

As your local community bank, we are here to support you through these difficult times. Congress recently passed the Coronavirus Aid, Relief, and Economic Security (CARES) Act, which will provide emergency relief programs for business owners. Upon implementation of the CARES Act, there will be many resources available for small businesses, nonprofits, and other organizations. We are eagerly awaiting guidance from the Small Business Administration (SBA). They are expected to have policies and procedures in place over the next two weeks. Please know that our business lending team is diligently preparing so that we may begin assisting our customers with the CARES Act provisions as soon as we receive the information needed to make application to the SBA. If you have an interest in researching available government resources, the following links offer additional information:

U.S. Senate Committee on Small Business & Entrepreneurship

U.S. Small Business Administration

Northeastern Pennsylvania Alliance

Update on Office Hours (3/31/2020)

Due to the continued progression of COVID-19, Wayne Bank offices will be accessible via drive-thru ONLY, until further notification. Loan officers and customer service representatives are available in the offices by scheduling an appointment.

Wayne Bank Helps Flatten the Curve During COVID-19 Pandemic (3/18/2020)

Link to full article.

Local Banks Stand United Amid COVID-19 Concerns (3/17/2020)

Link to full article.

Update on Coronavirus (COVID19) precautions (3/17/2020)

Due to the progression of COVID-19, Wayne Bank Community Offices will be accessible via drive-thru ONLY, from March 18, 2020 through April 1, 2020.  All locations will be operating during normal business hours.  Our Hamden, NY Community Office, which does not have drive-up banking, will have reduced lobby hours.  For any assistance with a loan inquiry or any deposit account, you may schedule an appointment by calling (800) 598-5002.

During this difficult time, we must focus on the safety and security of our employees, customers, and community.  Thank you for your business and understanding.   

We encourage you to use our online banking, mobile banking, telephone banking, and ATM services, which are available 24 hours a day, 7 days a week. 

    Online Banking
  • Register here:
  • View transaction history
  • Initiate immediate, future, and recurring transfers between your Wayne Bank accounts.
  • Initiate or review the status of a stop payment on a check.*
  • Reorder checks for your Wayne Bank accounts.*
  • Access BillPay
  • Set up email alerts to your email address to track balances, deposits, and more.

    Mobile Banking
  • Download the Mobile Banking App for your smartphone or tablet at the Google Play® or App Store®. Must have Online Banking and currently supported Apple or Android device.
  • Access your Wayne Bank accounts 24/7 from anywhere using a smart device.
  • Check account balances
  • Review recent activity
  • Transfer funds between Wayne Bank accounts
  • Access BillPay.

    Mobile Deposit Capture
  • Call (800) 598-5002 to apply for this feature. Must have Online Banking and Mobile Banking app.  Available for iPhone, iPad, or Android smart phones.  
  • Use your smart device to take a photo of the front and back of a check and deposit it through the Mobile Banking app, with proper endorsement.

  • Log on to Wayne Bank Online Banking, click on the “Bill Payment” tab, and follow the instructions. Must have a Wayne Bank checking account and Wayne Bank online banking. 
  • Pay bills anywhere from your Wayne Bank checking account, including utility bills, credit card bills, rent, mortgage, and more.
  • View eBills from select merchants.
  • Send money to anyone as payment, or gifts with eCards.*
  • Transfer funds to your account at another financial institution from your Wayne Bank checking account.

    Direct Deposit
  • Call (800) 598-5002 or your local Community Office to register.
  • Have a check directly deposited (electronic transfer of funds) into your Wayne Bank account for immediate availability.

    • PopMoney®
    • Personal payment service that lets you send money to friends, family, or anyone at all. All you need is their name and email address or mobile number to move money from your bank to theirs. *

      Bill Matrix Loan Payments
    • Register here:
    • Pay your Wayne Bank loan instantly online.
    • You will need your account number.(You do not need to put any zero’s that may be in front of your account number)
    • When adding your account it will ask for a PIN, the PIN will be the last 4 of the social security number on the account.

      Telephone Banking
    • Call (877) 929-6325
    • Check balance
    • Check transaction history
    • Transfer funds between your Wayne Bank accounts.
    • Initiate or review the status of a stop payment on a check.*

     *Terms, conditions, and fees may apply.


    Letter from the President (3/12/2020)

    March 12, 2020

    To our Valued Customers,

    Wayne Bank is actively monitoring the Coronavirus (COVID19) situation every day. Our Business Continuity Planning Committee is reviewing ongoing developments from the Center for Disease Control ( and the World Health Organization (

    We are committed to providing an environment that protects the safety of our customers and employees. Wayne Bank has a well-documented and tested Business Continuity Plan to ensure that the Bank will continue to provide the service and support our customers depend on daily.

    As your trusted community bank, we understand that access to our banking services may be critical to you. We continue to operate all our branches with normal banking hours. Many of our products and services also are available electronically, including Bill Pay and Mobile Deposit Capture. If you don’t currently utilize our online/mobile banking services, I encourage you to consider signing up for them. Our ATMs are also available to give you additional flexibility outside of normal banking hours.

    We truly appreciate your business and are ready to help with your financial matters during this time of uncertainty. We take this situation seriously and know it is stressful. We are working diligently to ensure our banking services continue to be readily available on an uninterrupted basis. Please continue to check our website for updates.

    Thank you for the opportunity to be of service.


    Lewis J. Critelli

    Lewis J. Critelli

    President and
    Chief Executive Officer

    Coronavirus (COVID-19) Pandemic Information (3/12/2020)

    Wayne Bank is closely monitoring the evolving circumstances related to the Coronavirus (COVID-19). Management actively reviews the most current guidance from the Centers for Disease Control and Prevention (CDC), World Health Organization (WHO), and state and local authorities and make proactive adjustments to our preparedness and response plan.

    The health and well-being of our staff and customers is paramount. We have an unwavering commitment to provide reliable service and protect our customer’s finances. Wayne Bank has well-documented and tested business continuity plans to ensure we will continue to seamlessly provide the service and support you depend on daily.

    We have established a company-wide reporting process to identify any employee with emerging symptoms consistent with the flu or Coronavirus and take immediate actions to avoid exposure to customers and associates.

    Current advice for minimizing your risk of spreading any virus:

    • If you are sick, stay home.
    • Wash hands with hot water and soap for at least 20 seconds.
    • Use alcohol based hand sanitizer.
    • Cough/sneeze into your sleeve or use a tissue.
    • Whenever possible, wipe down surfaces.

    Wayne Bank also offers excellent tools for conducting your banking from anywhere:

    • Use your camera-enabled mobile device and our mobile app to deposit checks.
    • Transfer money to family or friends using PopMoney.
    • Use online banking to pay your bills.
    • Automated telephone banking services are available at (877) 929-6325.
    • Call our Customer Service Team (800) 598-5002 to ask questions via telephone.
    • If you're feeling under the weather, we encourage you to use these options - and if you prefer/need to do your banking in person, please use the Drive-Up Window at 26 of our community office locations. (Our Hamden, NY office does not have a Drive-Up Window).